What is People Experience?
Think HR, supercharged.
If you want to create a great environment for your teams to work, develop – and stick around – then you’re already a People Experience leader.
The EMA’s People Experience team is your ecosystem of support to attract, engage, grow and retain your people.
Grow your people, grow your business
We’ll support you in supporting your people.
Identify the skills your business needs and the talent to provide them with our specialist People Experience Specialists. Contact us on 09 367 0989 today for expert solutions.
World-class
practical resources
Browse leading-edge current knowledge, backed by world-class intellectual property from Deloitte.
Our information is reliable, up to date, legislatively sound and tailored for our Members.
HR Managed Service
Do you need help with day-to-day HR or have an HR project that needs support?
The EMA’s new HR Managed Service will provide expert support to streamline your HR function, ensure compliance, and boost team engagement, so you can focus on growing your business.
How? A dedicated EMA expert will become a seamless member of your team and perform your everyday HR tasks. Our subscription plans match your business, from 10-150 employees, saving you time, money, and the need to hire a full-time HR person.
Meet the team
Myriam Heynen
Lisa Oakley
Sarah Selwood
Myriam Heynen
ER/HR Consultant - Auckland
Passionate about imparting knowledge, in addition to her Human Resources and Employment Relations consulting, Myriam also designs and delivers training in those areas. Her life-long interest in businesses and how they operate began with her family’s printing firm at a young age. That grew with her formal education and experience in roles with a not-for-profit, Trustbank and Fisher and Paykel. Since 1998 Myriam has been contracting to businesses in Australia and New Zealand. Once of our longest-standing consultants, she joined the EMA in 2003. She helps members manage their people processes from recruitment to termination, including performance management, payroll and restructuring.
Lisa Oakley
ER/HR Consultant - Auckland 021 570 570
Lisa’s approach to helping businesses with their needs is to be a true partner, collaboratively solving problems to ensure that leaders and organisations succeed. She is a past Board member and National Vice President of Human Resources Institute of NZ (HRNZ) with almost 20 years’ experience both in New Zealand – for large companies including Air New Zealand and Spark as well as not for profits – and in Australia. Community-focused, Lisa also thrives on working with small to medium-sized businesses and for purpose organisations. Lisa supports seamlessly with everything from People Strategy; Contracts and Policy; Organisational Design and Structure; Talent and Capability; Culture and Engagement; and Industrial and Employment Relations.
Sarah Selwood
ER/HR Consultant - Auckland
A Workplace Investigations certificate holder from the Association of Workplace and licensed workplace investigator, Sarah drills into every situation using her training and experience and by being independent and impartial. Behavioural and conduct-related issues as well as conflict and workplace disputes are where she shines, but it does not always have to get to that. A skilled, mediator, Sarah can also provide early intervention to resolve issues that arise before they develop into unresolvable conflict. When it comes to Employment Relations, Sarah can also help manage performance and develop leaders to deliver results for large or small businesses. She can step you through the requirements of restructuring to ensure you run a fair and complaint process. If it comes to it, she has an in-depth knowledge and experience in managing personal grievances for employers, including negotiating exits and representation at mediation.
TONI STANAWAY
Chris Longman
Jason Tuck
Toni Stanaway
ER/HR Consultant
Toni has over 20 years senior leadership and HR experience across a wide range of industries and sectors. She combines her creativity, intuition, and strategic mind with a track record of delivering seamless, performance-driven solutions to member businesses. The results are practical, scalable, and innovative across a broad range of Human Resources and Employment Relations (ER) challenges, including business change/transformation, restructuring, planning and performance management, organisational development, workforce and experience development; and governance and leadership development. Toni believes that with the rate of change it is essential businesses are equipped with the right advice to help them navigate challenges and achieve success; with the big picture in mind. She also loves supporting leaders through tricky ER issues and assisting the development of individuals, leaders and teams. Toni also provides coaching, private mediation and workplace investigations services (Certified Private Investigator).
Chris Longman
ER/HR Consultant - Bay of Plenty
Chris is held in high regard for his ability to understand a business quickly, and to design bespoke solutions to their people needs. With a solid background of more than 15 years’ experience in both business partnering and organisational development in both the public and private sector, Chris enjoys helping companies with their People Strategies. This includes Union Relationships and Collective Bargaining, as well as leadership and performance coaching; employment investigations and disciplinary processes; personal grievances; conflict resolution; and organisational change and restructures. Also working as a facilitator for EMA Learning, Chris regularly delivers Human Resources and Employment Relations training both on public courses and in-house. He ensures attendees walk away feeling confident that they can manage processes in a fair and compliant manner, protecting themselves and their company from unnecessary risk. As a certified independent investigator, Tauranga-based Chris is also a trusted lead to navigate complex workplace matters such as bullying and harassment claims and other tricky workplace issues.
Jason Tuck
ER/HR Consultant - Auckland
Jason’s goal is to always develop ER and HR solutions that align with the values, strategic goals and direction of the businesses he works with to add value and provide successful and sustainable outcomes. With more than 30 years’ experience in New Zealand, he has held HR leadership roles at a range of large organisations across different sectors, including Ports of Auckland and Countdown, and has a broad range of knowledge and experience. He joined the EMA as a consultant in 2017 and is very familiar and comfortable in complex industrial relations environments and union negotiations and has a deep knowledge of all aspects of New Zealand employment law. Through the peak of the pandemic, he helped more than 50 businesses to restructure.